Returns & Exchanges

At Nekoto Books, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely pack your items in their original packaging, ensuring all tags are attached and the products are in unworn, unwashed condition.

3

Ship It Back

Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing